Tuesday, December 23, 2014

Suunto Movescount outage

Entering day of a complete outage on Suunto's Movescount site, one has to wonder what the heck is going on there? Working in IT as a I do, it's tough to believe fully what's been released publicly, which is that there was database corruption and they need to restore from a backup, because doing so takes a matter of minutes, not days.

Looking back on the twitter account for Movescount, it would appear they have no UAT or testing environment in which to stage releases. This is standard practice, not even 'best' practice. I'm surprised.

I'm doing my best to be a Suunto cheerleader, but this type of event and subsequent response is making it very difficult.